RATOURS Tourist agency has been established in 1993. and working continuously since, Ratours is located in Tučepi.
Donji ratac 24, 21325 Tučepi
tel. 021 695 000
Fax. 021 623 004
Business hours: 08:00 – 16:00 ( Saturdays and Sundays during the summer )
Register is kept by the Commercial Court Split. Nr: from Tt-95/3106-4 to Tt-011/5910-2
Share capital: 6.269.100,00 kn
Members of the management board: Mr.Radoslav Šimić
IBAN: HR61 2500 0091 1010 34904 by Addiko bank d.d., Slavonska avenija 6, 10000 Zagreb, Croatia, SWIFT HAABHR22 The competent authority whose official supervision is subject to the activity of the tourist agency is the Ministry of Tourism : Ministarstvo tuizma, Samostalni sektor turističke inspekcije, Trg maršala Tita 8/I, 10000 Zagreb
CONSUMER COMPLAINT NOTICE
In accordance with Art. 10th (10) of the Hospitality and Catering Industry Act ( 85/15 ) and in the relation to Article 10th (3) of the Consumer Protection Act, Narodne Novine ( Official Gazette ) No. (79/07,125/07, 79/09 and 89/09, 133/09, 78/12, 56/13, 41/14, 110/15) herewith we inform our consumers that the objection and complaints to the quality of our products of services can be delivered by post in writing to the address of the head office:
( Hotel Villa Marija )
21325 Tučepi, Donji ratac 24
Mr. Radoslav Šimić ( owner )
or an e-mail address: firstname.lastname@example.org
With your complaint please provide your name and last name and address so that within 15 days we can give you written response to your complaint, thereby aiming to improve the quality of our services .
Ratours offers you comfortable apartment accommodation at the best locations in the middle Dalmatian town of Tucepi:
We are delighted to be able to offer you top accommodation in the private Villa Marija hotel in the center of Tucepi.www.hotelvillamarija.com
We help you with our mediation service for best rental solutions in Central Dalmatia.
We mediate the sale of tickets for the most beautiful tourist destinations of central and southern Dalmatia as well as Herzegovina: Krka Waterfalls National Park, Biokovo Nature Park, Split, Trogir, Hvar, Brač, Imotski Lake, Dubrovnik, Mostar and Medjugorje.